Privacy Policy

Your privacy is fundamental to our business relationship. This policy outlines how TerraForged Holdings collects, uses, and protects your personal information.

Last Updated: December 2024

Information We Collect

Personal Information: Name, email address, phone number, company affiliation, and business contact details when you submit inquiries or engage with our services.

Business Information: Company details, trade requirements, transaction history, and compliance documentation necessary for metals intermediation services.

Technical Information: IP address, browser type, device information, and website usage patterns through cookies and analytics tools.

How We Use Your Information

  • • Provide metals intermediation and trading services
  • • Process partnership inquiries and business communications
  • • Ensure compliance with international trade regulations
  • • Improve our services and website functionality
  • • Send relevant industry updates and business communications
  • • Maintain security and prevent fraudulent activities

Data Protection & Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. Our data handling practices comply with applicable privacy laws including GDPR and CCPA.

Data Retention: We retain personal information only as long as necessary for business purposes or as required by law. Business transaction records may be retained for up to 7 years for compliance purposes.

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

  • • Trusted service providers who assist in our operations
  • • Legal authorities when required by law or regulation
  • • Business partners with your explicit consent
  • • Professional advisors bound by confidentiality agreements

Your Rights

You have the right to:

  • • Access and review your personal information
  • • Request corrections to inaccurate data
  • • Request deletion of your personal information
  • • Opt-out of marketing communications
  • • Data portability where technically feasible

To exercise these rights, contact us at privacy@terraforged.com

Contact Us

For questions about this Privacy Policy or our data practices:

Email: privacy@terraforged.com

Address: TerraForged Holdings, Privacy Officer, New York, USA

Phone: +1 (713) 555-0123